Workstations & Servers
Operatory PCs, the front desk, your server and its backups — provisioned, patched, monitored, and named so we both know exactly what's where.
btXtreme · Dental IT Support
Dental IT support, built for one kind of client.
Not a generic MSP dabbling in dentistry. Twenty-two years keeping the IT that dental applications run on — the workstations, servers, and network — solid and out of your way, for independent practices across DC, MD, VA and the Raleigh Triangle.
One direct line. No ticket queue.
When something's down, you don't have time to open a portal and wait for a level-one script reader in another time zone. You call, and you get the person who actually knows your practice — the same person, every time. That's the whole model, and after 22 years it still works better than any help desk.
You're not a ticket number here. You're a practice we've chosen to take on, because we only work with a handful of independent offices at a time — and that's on purpose.
Security isn't an add-on. It's the baseline.
We don't take on a client without a full enterprise protection stack in place — endpoint detection and response, 24/7 human SOC monitoring, category-based web filtering, and monitored local-plus-cloud backup — because a dental office handles protected health information, and that deserves real protection, not the bare minimum. It's included on every account, not sold back to you later.
Network
Wired and wireless done right, segmented where it should be.
Printers & 365
Label and document printers, Microsoft 365 — the small things that stop the front desk when they fail. We handle the stuff nobody else will touch.
Where we work.
Washington DC metro: Washington DC, Bethesda & Silver Spring MD, Arlington, Alexandria & Fairfax VA.
Raleigh-Durham Triangle: Raleigh, Durham, Chapel Hill, Cary, Holly Springs, Apex, Morrisville, Wake Forest and Fuquay-Varina NC.
Let's talk about your practice.
No pitch, no pressure — just a straight answer about where your setup stands, from someone who's been doing this for 22 years.
(984) 367-6996