Boutique IT support built specifically for independent dental offices — backed by Acronis enterprise-grade protection and 24/7 threat monitoring by a real Security Operations Center.
Most dental offices have a basic antivirus and call it done. btXtreme includes enterprise-grade endpoint protection, 24/7 human SOC monitoring, and encrypted cloud backup on every single account — because an independent practice faces the same threats as a large health system.
We do not take on clients without a full Acronis protection stack in place. This is our baseline — because a dental office handles protected health information and faces real, targeted threats every day.
Acronis endpoint detection and response goes far beyond traditional antivirus — catching fileless attacks, behavioral anomalies, and zero-day threats that signature-based AV will never see. This is the minimum standard for any healthcare environment.
A real Security Operations Center watches your environment around the clock. Not just automated alerts — human analysts who catch threats in real time and respond before damage is done. Most independent practices have never had anything close to this.
Malicious and high-risk sites blocked at the DNS level before they reach your workstations. Staff clicking a bad link is one of the most common entry points for ransomware in dental offices — this closes that door.
Fast recovery always comes from local backup — that's where we focus. Cloud backup runs alongside it as your offsite safety net for worst-case scenarios like fire, flood, or theft. We monitor backup jobs so failures don't go unnoticed, and we can verify individual files in the cloud when needed.
Why it's not optional: Ransomware groups specifically target independent healthcare practices because they know most have minimal security. A single successful attack can encrypt your patient records, take down Dentrix, and cost tens of thousands of dollars in downtime and recovery — if recovery is even possible. We include the full protection stack on every account because that's what it takes to actually be protected.
Most independent practices have zero security monitoring. Nobody watching at 2am. No one to stop ransomware before it locks up your patient records. Healthcare is the most targeted sector for cyber attacks — and independent offices are the easiest targets.
Think of it as hiring a full security team that works around the clock — except you don't have to manage them. Real human analysts monitor your network, catch threats, and respond before damage is done.
Dentrix and Dexis have their own support teams. Our job is making sure the servers, workstations, and network they run on are properly built and maintained — so when you do need their support, you're dealing with a software problem, not an IT one in disguise.
We configure and maintain the server and workstation environment that Dentrix depends on. Proper setup from day one means fewer problems, and when issues do come up, we can quickly isolate whether it's an IT issue or one that genuinely needs Dentrix support involved.
Dexis is only as reliable as the hardware and OS environment it lives in. We configure and maintain the workstations, drivers, and system settings that Dexis depends on. When imaging problems come up, we can often tell you immediately whether it's an IT issue or a Dexis one — saving time and frustration.
From the server room to the front desk — we manage the full IT environment so you can focus on patients.
Proactive monitoring, patch management, and support for all your workstations, servers, and network gear. Real humans answering your calls — not a ticket queue.
Dental office networks carry imaging data, practice management traffic, and front desk operations simultaneously. We design and maintain networks built for that load.
We help practices get the right machine at the right price — and then keep it running far longer than most IT companies would. Properly maintained dental office workstations routinely run 8 to 10 years in our care.
Since 2003, exclusively focused on independent dental practices. We have supported every version of Dentrix, multiple generations of Dexis hardware, and every type of IT challenge a dental office can produce.
No call centers. No tier-1 tickets. When you reach btXtreme, you are talking to the person who actually manages your account and knows your setup.
Acronis MDR, EDR, and cloud backup used to be out of reach for a single-doctor practice. We've built our service around making that level of protection accessible — because the threats don't care how big your practice is.
We will not tell you what you want to hear to win your business. Most of our clients have been with us for years. That is not an accident.
Established in the Washington DC metro region for over two decades, and now bringing the same dental IT expertise to independent practices in Raleigh-Durham.
Long-term client relationships across Northern Virginia, suburban Maryland, and the District — practices that have trusted us through every version of Dentrix and every generation of technology.
The Triangle is full of independent dental practices being served by general IT companies that have never touched Dentrix. btXtreme is now accepting new clients here — 22 years of dental-specific experience in a region that deserves better than a generic help desk.
Tell us a little about your setup and we'll have an honest conversation about where things stand — security, Dentrix, Dexis, backup, whatever's on your mind. No pitch. No pressure. Just a straight answer from someone who's been doing this for 22 years.
Or call direct: (984) 341-2223
We'll be in touch shortly — usually within one business day.
No ticket number. No hold music. Just us.